Our policy is valid for a period of 30 calendar days from the date of the purchase. If you are not satisfied with the service, you can ask for a refund. If the period of 30 days has lapsed since the purchase, we can’t, unfortunately, offer you a refund.

Refund requirements

The following criteria must be met to qualify for a refund:

  • The customer’s account must be in good standing
  • Less than 50% of characters must be used.
  • Service malfunctions or doesn’t work as described
  • Or if any other technical error.

If the conditions listed above are not met, we reserve the right not to issue a refund. It’s important to keep in mind that there is often a difference between a service that doesn’t work and a situation where you are receiving an error message. Error messages could be related to an incorrect setup, configuration or software and as a result, the service is not working.

Contacting us

If you have any questions, concerns, or complaints regarding this refund policy, we encourage you to contact us using the details below:



This document was last updated on July 2, 2022


Speechlaa is Text to Speech (TTS) software that presents the opportunity to bring static content, like real-sounding Voice Over and other services, to life.